NDIS

As Declutter Coaches and Professional Organisers, we walk alongside you through the decluttering process, helping you make the decisions that are right for you.

We help you get curious about your possessions by asking great questions and coach you through the decision-making process involved to let go of the things that do not serve you or make you smile.

We then work with you to organise and create unique systems, habits and mindsets that will help you to keep your home functioning well so you can enjoy the freedom that brings.

Often decluttering is not as simple as a three-step process or a one size fits all and that’s where our experienced Declutter Coaches come in. Through their gentle approach and guiding questions, they help you work through the emotions along the way while still helping you to achieve the practical results you desire. 

Each of our Declutter Coaches has incredible decluttering and organising experience. They also have unique personalities which we love as we believe it’s important that clients are matched with a declutter coach to suit their needs and personality. 

Our team has lots of experience working with and supporting adults and children with both physical and psycho/ social disabilities. We work with sensitivity, care and respect for all NDIS participants to achieve the clarity and freedom found in a clutter-free home. 

Yes. We are Declutter Coaches there to help you make the best decisions that are right for you regarding what stays in the home and what leaves.

We absolutely understand that your disability may inhibit your capacity, so we make whatever adjustments we can to facilitate your decision-making. This could be bringing items to where you are comfortable for you to make decisions. It could mean frequent brain breaks. It could mean having a support worker alongside you for that extra support. 

It’s also important that you are present to discuss your unique requirements so the systems and processes that we put in place work for you and are suited to your unique needs and goals.

We will do all of the physical work of decluttering for you as well as being your cheer squad. We are there to support you through the process

We absolutely can work with you to declutter and organise your home to help facilitate your NDIS goals.

We absolutely would love to work with you to declutter and organise your home to help facilitate your NDIS goals. We would love to speak to your support coordinator so we can work collaboratively with them on achieving your goals.

Please check with your plan manager to ensure they will approve our services. Some may want your NDIS planner to give written approval to use decluttering services. 

When you contact Curious Freedom to book decluttering sessions, you will have an initial consultation with someone from our bookings team.

We will chat with you about what you are wanting to see change in your home, what you want to achieve, your expectations and how a declutter session works.

We will also explain the costs, recommend the best decluttering package for your needs and then based on your location, your availability and that of our team, schedule the first session with your personal 1:1 Declutter Coach.

We then send you a form to be completed that will confirm the booking. The invoice will be sent after the session.

After the initial introductions, we talk to you about how you’d like your home to look and feel, and how you’d like it to function. We call this your vision for your space. It’s totally ok if at this stage you have no idea, we love helping people discover this!

We then ask you to take us on a quick tour of your home so we can get an overall understanding of how your home flows and currently functions. Then, we start the process of  working with you to declutter, organise and set up solutions and systems that fit your unique requirements for lasting transformation. 

As Declutter Coaches we work alongside you to declutter first; declutter, declutter, declutter! Then we work with you to organise and create unique systems, habits and mindsets that will help you to keep your home working well for the freedom you desire.

Nothing! You don’t need to clean or tidy up before we come.  Please don’t try to hide those piles that sit on the kitchen bench or camouflage those problem areas. Seeing them helps us see the full picture and helps us know the areas where we can help transform!

Also, please wait until after your first  session before buying containers or storage units. Sometimes we can repurpose furniture from other areas in the house to use for storage, we can discuss suitable options with you to purchase if needed and once the decluttering process has taken place, often you’ll find there is no need for extra storage solutions!   

You are warmly invited to join our Facebook Community so you can be encouraged in your decluttering by other amazing humans!

We also have podcasts freely available to help inspire you.

Each home is as unique as you are so it depends on quite a few things: the space you’d like to declutter and organise, the amount of stuff you have, the size of your house and rooms and also how overwhelmed you are feeling.

The best thing to do is give our bookings team a call and we will be able to give you an estimate of how many sessions you may need after discussing your needs with you.

We may suggest booking more sessions than fewer and once the sessions start, you and your Declutter Coach will have a much better idea of how many sessions you will need.  If you don’t need as many as you first thought, the bookings team can remove them from the calendar. If you need to cancel those sessions, we only need two business days.

We invoice according to your unique plan and goals. This can be billed out of your Core Support or your Capacity Building depending on what goal we are helping you working towards.

We are not a cleaning service.

However, we do some cleaning as part of our decluttering and organising process. For example, if we are working on a pantry, after taking all the food out, we will wipe down the shelves before replacing any items to be kept.

We use our discretion and ask you to help clean if needed. Our approach is always to do things with you, not for you.

Normal household rubbish and recycling are placed in your bins. If there are larger amounts of rubbish, we can help during the session to find the best solution for disposal for you.

Options include: 

• Many councils have regular Hard rubbish collections 
• 1800-Got-Junk work in both Sydney and Melbourne. They will come out, pack the truck for you and remove everything. 
• You can take a boot load or trailer full of rubbish to the local tip. This is a cheaper option than hiring someone.
• You can book a local skip bin that can be delivered, packed on-site and then removed. You can google ‘skip bin’ in your suburb to find suitable services. 

Our Declutter Coaches take as many donations as will fit in their cars and drop them off for you at an op shop that is convenient.

If you would like your donations to be taken to a specific op shop, please make arrangements for this yourself. 

If you have more donations than what will fit in your Declutter Coach’s car, we will help you during the session to book a donation pick up or help you put the donations in your car for you to drop off yourself.

Our cancellation policy follows the NDIS guidelines. Any cancellations made with less than 2 business days notice incurs a full cancellation fee.

We recommend kids 4 years old and up, are involved in the process. 

Yes, we offer virtual sessions for anyone who does not live in the service areas.

Yes, we charge an extra 10% on weekends to ensure our staff are fairly compensated.